I ordered one of these large sabal palmettos several months ago and ended up having to have a new one spent due to it having a scale problem and then finally spear pull, but RPT was great and sent me a new tree just two days after I emailed them and now the new tree has been doing perfect. Very large beautiful trees that need to be hurricane cut until the roots grow back which usually take 2-3 years, but for real plam lovers its definitely worth the wait!!